Most common
problems & fixes

Is your Hotpoint RSA 21 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Nothing works

Power supply issues

Check that the mains switch is on, ensure there has not been a power cut, verify the plug is properly inserted and the socket is functioning.

Appliance makes too much noise

Refrigerant and improper leveling

Ensure the appliance is level and the door is shut properly. Avoid overfilling.

Food becomes too cold

Temperature set too low or food placement

Adjust the temperature control and ensure food is not in contact with the back wall.

Motor runs continuously

High setting or overfilling

Check the temperature setting and avoid overfilling to allow proper air circulation.

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Quick setup

Follow these easy steps to get your Hotpoint RSA 21 Refrigerator up and running in no time.

1

Positioning the Appliance

After the appliance has been delivered, place it in the vertical upright position and wait at least 3 hours before inserting the plug into the socket in order to ensure that it functions properly.

2

Initial Cleaning

Before placing food in the refrigerator, clean the interior well with warm water and baking soda.

3

Electrical Connection

Ensure the electrical socket can handle the maximum power load of the appliance, and that it is properly earthed. Avoid using multiple sockets or adapters.

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Energy Saver!

The Hotpoint RSA 21 is not just a refrigerator, it's an energy-saving guru! With its smart design, it knows how to chill efficiently, helping you save on those electricity bills while keeping your food super fresh.

Shelves on the Move!

Say goodbye to shelf boredom! The RSA 21 features removable and height-adjustable shelves, meaning you can rearrange your fridge interior like a pro to fit in all your goodies, from tall bottles to wide platters.

Troubleshooting

The Hotpoint RSA 21 Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Hotpoint might be giving you.

Nothing works

The appliance does not operate at all. Ensure the mains switch in your home is on, there has not been a power cut, the plug is properly inserted and switched on, the socket is working by testing with another appliance, and the fuse in the plug is not blown.

Cooling issues

The refrigerator and freezer do not cool properly. Check that the door is shut properly, the seal is clean and not damaged, and the temperature control is set correctly.

Excessive noise

The appliance makes too much noise. Ensure the appliance is level, the refrigerant in the cooling circuit may cause a slight bubbling sound which is normal, and check that it was not installed between cabinets or objects that vibrate.

More Troubleshooting

Product Safety

The Hotpoint RSA 21 Refrigerator must not be installed outdoors, even under a roofed area, as exposure to rain or storms can be extremely dangerous. It should only be used by adults and exclusively for refrigerating and freezing foodstuffs, in accordance with the instructions provided.

Electrical Connection

Ensure the electrical socket can handle the refrigerator's maximum power load, which is indicated on the rating plate located near the vegetable crisper. After positioning, wait at least 3 hours before plugging it into the socket.

Defrosting Process

The refrigerator defrosts automatically, directing water toward a designated drain. Use only manufacturer-recommended devices to speed up the defrosting process, and do not damage the refrigeration circuit.

Caring for Your Appliance

Disconnect from electricity before cleaning. Use warm water and baking soda for cleaning the interior. Regular maintenance includes checking door seals and ensuring the appliance is level to minimize noise.

Disposal and Recycling

At the end of its life, the appliance should be disposed of responsibly, ensuring any gases used in the refrigeration circuit are made safe. Contact local waste disposal services for guidance.

Installation Considerations

Upon delivery, the refrigerator should be left standing in an upright position for approximately 3 hours before being plugged in to ensure optimal performance. The appliance should be positioned to allow easy access to the electrical socket. Avoid using multiple sockets or adapters.

Using the Refrigerator Compartment

The temperature control automatically regulates the internal temperature. It is recommended to use a medium setting. For initial use, set to the coldest setting for 24 hours before adjusting. The compartment includes removable, height-adjustable shelves for flexible storage.

Energy Saving Tips

To conserve energy, ensure the appliance is level, the door seals are clean and undamaged, and the door is not left open unnecessarily. Adjust the thermostat according to room temperature and door usage frequency.

After Sales Service

Hotpoint offers a 12-month parts and labour guarantee, with free replacement parts for five years when fitted by a Hotpoint engineer. Extended warranties and a comprehensive repair service are available.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Hotpoint Refrigerator.

Regular Cleaning

Clean the interior of the refrigerator regularly using a solution of water and baking soda to maintain hygiene and prevent odors. This will also help in keeping the appliance in optimal condition.

Temperature Control

Ensure the temperature control is set to the correct setting based on the room temperature and usage frequency. Adjust the thermostat to a medium setting for general use.

Door Seal Maintenance

Inspect and clean the door seals regularly to make sure they adhere well and prevent cold air from escaping, which can overwork the compressor.

Avoid Overfilling

Do not overfill the refrigerator to ensure proper air circulation and prevent the compressor from overworking.

Allow Hot Food to Cool

Before placing hot food inside, allow it to cool to room temperature to avoid raising the internal temperature and causing the compressor to run longer.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Product Safety

  • Compliance Standards: Built to International safety standards (EN60) and awarded the European approval mark (IMQ) for compliance with UK electrical safety requirements.
  • Radio Interference Prevention: Meets EC standards on the prevention and elimination of radio interference (EC directive 87/308 - 02.06.89).

Installation

  • Electrical Connection: Ensure the appliance corresponds to the mains voltage in your home and that the socket is fitted with a standard earthing wire.
  • Positioning: Must not be installed outdoors and should be positioned to allow access to the socket.

Appliance Features

  • Temperature Control: Automatically regulates temperature; recommended medium setting for optimal use.
  • Shelving: Equipped with removable, height-adjustable shelves to accommodate large containers.
  • Door Shelves: Includes removable door shelves with lid and egg tray, and a bottle compartment.

Energy Efficiency

  • Energy Saving Tips: Optimize space and arrangement to improve energy efficiency.

Food Storage

  • Freezing Food: Avoid opening the freezer door during the freezing process; maximum daily freezing capacity is indicated on the rating plate.

Maintenance

  • Defrosting: Drain for defrost water is provided to manage frost accumulation.

After Sales Service

  • Warranty: Fully inclusive parts and labour guarantee for the first 12 months, with free replacement parts for the first 5 years when fitted by a Hotpoint engineer.

Hotpoint RSA 21 Refrigerator: A Comprehensive Overview

The Hotpoint RSA 21 refrigerator is a quintessential blend of functionality and efficiency, designed to meet the everyday needs of modern households. Its sleek design houses a plethora of features, including removable and height-adjustable shelves that provide flexible storage solutions, allowing users to store large containers with ease. The appliance operates with a temperature control system that automatically regulates the internal climate, ensuring that food remains fresh and preserved. Notably, the refrigerator compartment includes a specialized cooling area at the back panel, which enhances the cooling performance by maintaining optimal temperatures. The RSA 21 is not only built to comply with international safety standards but also incorporates energy-saving tips, making it an environmentally conscious choice. With a commitment to durability and user satisfaction, Hotpoint offers an inclusive parts and labor guarantee for the first year, alongside free replacement parts for the subsequent five years when serviced by a certified engineer. This refrigerator is a testament to Hotpoint's dedication to quality and innovation in home appliances.